What do you do if your brand identity is losing its impact? (2024)

Last updated on Mar 31, 2024

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Assess Reality

2

Revisit Values

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3

Engage Audience

4

Innovate Creatively

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5

Integrate Changes

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6

Monitor Progress

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7

Here’s what else to consider

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Discovering that your brand identity isn't resonating as it once did can be disconcerting. Your brand identity is the unique blend of visual and communicative elements that define your company's public persona. It's not just a logo or a tagline; it's the emotional and psychological association that people have with your company. When this identity starts to lose its impact, it's a sign that your audience's needs or perceptions may have shifted. You must act swiftly to realign your brand with the current marketplace, ensuring that it continues to stand out and connect with your target audience.

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  • Bob Low 🌐B2B Marketing Consultant ☑️ I help companies land their dream clients from LinkedIn with B2B Sales, Lead Generation…

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  • Yun Siang Long Principal, Roar Point (M) Sdn. Bhd

    What do you do if your brand identity is losing its impact? (5) 1

What do you do if your brand identity is losing its impact? (6) What do you do if your brand identity is losing its impact? (7) What do you do if your brand identity is losing its impact? (8)

1 Assess Reality

Before taking any action, objectively assess your brand's current standing. Gather feedback from customers, employees, and stakeholders to understand the perceptions and experiences associated with your brand. Look for patterns in the feedback that indicate where the disconnect might be happening. Is it the visual elements, the messaging, or the customer experience that's not hitting the mark? Understanding the root of the problem is crucial to developing an effective strategy to revitalize your brand.

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    If your brand's losing its edge, it's time to amp it up! Revisit what made you unique and connect deeper with your audience. Get raw, be authentic, and stay consistent. Inject passion into your content and listen to your audience's feedback. Your impact's still there—just gotta unleash it!

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  • Yun Siang Long Principal, Roar Point (M) Sdn. Bhd
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    Diagnose clearly if it is just the brand identity that is losing impact. As you have 3 potential solutions here once you diagnose the situation. If it is really just the brand identity then you will need to implement brand revitalization. Meaning the visual identity will be improved but the positioning of the brand will remain. However, if it is both positioning and identity that is the reason then you will need to rebrand ie a change in identity and positioning. The third solution has nothing to do with identity change. That is the change of positioning while identity remains. It’s critical to diagnose well. Most people use the term rebranding but in actuality there are 3 possible scenarios in “rebranding”.

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2 Revisit Values

Your brand's core values are its heartbeat. If your identity is faltering, revisit these values to ensure they are still relevant and are being communicated effectively. Over time, businesses evolve, and sometimes values need to be recalibrated to reflect the current ethos and direction of the company. Make sure that your brand's values are not just words on a page but are lived out through every aspect of your business, from customer service to marketing campaigns.

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3 Engage Audience

Engagement is key to revitalizing a brand. Start conversations with your audience to involve them in the process of redefining your brand identity. Use social media, surveys, and direct interactions to understand their needs and preferences. This not only provides valuable insights but also makes your customers feel valued and heard. Authentic engagement can lead to a more loyal customer base and a brand identity that truly reflects those who are most important to it.

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  • Abhaya Pokhrel Digital Marketing Executive at CMS Nepal Pvt Ltd
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    Fusion between generation gap:Brands must walk a fine line between staying relevant and preserving their core DNA. Like fashion itself, brands revolve but give gentle tweaks to speak to each new generation.Younger audiences crave novelty and edge, pushing brands to embrace bold, progressive styles. But going too far risks losing brand identity.Older loyalists appreciate heritage and timeless elegance. However, being resistant to change makes a brand feel dated.Master this balance of trendsetting and tradition, and a brand captures diverse generational audiences without losing the identity that made it iconic in the first place. Evolution not revolution maintains longevity across generations of consumers.

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4 Innovate Creatively

Innovation can breathe new life into your brand. This doesn't necessarily mean a complete overhaul; sometimes, a fresh take on your logo or a new color scheme can make a world of difference. Creativity should also extend to your messaging and how you communicate with your audience. Be bold and think outside the box to differentiate your brand from the competition and capture the attention of your audience once again.

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5 Integrate Changes

Once you've decided on the changes needed to reinvigorate your brand, integrate them consistently across all platforms and points of contact with your customers. This includes updating marketing materials, signage, digital presence, and any other customer touchpoints. Consistency is key in brand management, as it reinforces the new direction and helps solidify the updated identity in the minds of consumers.

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6 Monitor Progress

After implementing changes, closely monitor the impact on your brand's perception and performance. Use tools like social media analytics and customer feedback to gauge the effectiveness of your updated branding efforts. Be prepared to make further adjustments as necessary; brand management is an ongoing process, and staying attuned to your audience's response is essential for maintaining a dynamic and impactful brand identity.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Brand Management What do you do if your brand identity is losing its impact? (35)

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What do you do if your brand identity is losing its impact? (2024)

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